SaaS Reputation Management

Remove the reviews that are killing your SaaS sales pipeline.

Enterprise buyers check G2, Capterra, and Trustpilot before every purchasing decision. Negative reviews from churned users, competitors, and bad actors are costing you deals. Averyn removes them permanently.

130+SaaS Reviews Removed
95%Success Rate
14-35 daysAvg. Timeline
24 hrsFree Audit
The Problem

B2B buyers trust peer reviews more than your sales team.

92% of B2B buyers are more likely to purchase after reading a trusted review. When your G2 or Capterra page has negative reviews from competitors or disgruntled users, your enterprise sales pipeline suffers.

92% of B2B buyers are more likely to purchase after reading trusted reviews (G2)
G2 and Capterra reviews directly influence enterprise procurement decisions
Competitor companies actively plant fake reviews on rival SaaS profiles
Former employees and churned users leave misleading reviews about outdated product versions
Negative reviews on G2 appear in Google searches for your software name
Sales teams report losing deals specifically due to negative review platform scores
How It Works

How Averyn protects SaaS reputations.

We remove fake, misleading, and policy-violating reviews from G2, Capterra, Trustpilot, and every platform where software buyers make purchasing decisions.

Step 1

Free SaaS Review Audit

We audit your G2, Capterra, Trustpilot, and other review profiles within 24 hours. We identify removable reviews and prioritize by pipeline impact.

Step 2

Platform-Specific Strategy

G2, Capterra, and Trustpilot each have different dispute processes. We tailor our approach for each platform's content integrity team and policy framework.

Step 3

Removal & Pipeline Recovery

Reviews are permanently removed. Your platform scores recover. Sales conversations become easier. You only pay upon confirmed deletion.

Results

Proven results across real engagements.

G2 & Trustpilot

B2B SaaS

Reviews removed16
Rating recovery3.44.7
Timeframe35 days

Capterra

Enterprise Software

Reviews removed16
Rating recovery3.64.5
Timeframe28 days

G2

Dev Tools Company

Reviews removed12
Rating recovery3.84.6
Timeframe21 days
FAQ

Frequently asked questions.

Yes. G2 reviews can be removed when they violate G2's content guidelines - fake reviews, reviews from non-users, competitor-planted content, and reviews about outdated product versions that misrepresent current functionality.

Yes. Capterra (Gartner) has content policies that prohibit fake, incentivized, and misleading reviews. We identify violations and escalate through their formal dispute process.

Directly. Enterprise buyers check review platforms as part of their procurement process. A low G2 or Capterra score can disqualify your software before a sales conversation even begins.

If a churned customer's review contains false statements, is about an outdated version of your product, or violates platform guidelines, it qualifies for removal. Honest criticism of current functionality is generally protected.

Most removals complete within 14-35 days. G2 and Capterra have specific review cycles that can affect timing. Complex or legally escalated cases may take up to 60 days.

A refundable deposit is required to begin. You're only charged upon confirmed removal. Pricing is per-review or per-campaign. We provide a quote after your free audit.

Get your free SaaS review audit today.

Find out which reviews are costing you deals - and which we can remove. Free audit, 24-hour turnaround.

Get Your Free Audit