Privacy Policy
Last updated: April 3, 2026
1. Introduction
Averyn Inc. (“Averyn,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at averyn.com (the “Site”) or use our reputation management services (the “Services”).
2. Information We Collect
Personal Information You Provide
When you submit a form, contact us, or engage our Services, we may collect:
- Name and job title
- Business email address
- Company or business name
- Phone number (if provided)
- Details about your review situation (platforms, review counts, context)
- Payment and billing information
Information Collected Automatically
When you visit our Site, we may automatically collect:
- IP address and approximate geolocation
- Browser type and version
- Device type and operating system
- Pages visited, time spent, and referring URL
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our Services
- Respond to your inquiries and conduct your free reputation audit
- Communicate with you about your engagement, including status updates on review removal
- Process payments and issue invoices
- Analyze Site usage to improve user experience
- Comply with legal obligations
- Prevent fraud and protect our legal rights
4. Legal Bases for Processing (GDPR)
If you are in the European Economic Area (EEA), our legal bases for processing your personal data include:
- Contract performance: Processing necessary to fulfill our Services to you
- Legitimate interests: Improving our Services, marketing, and fraud prevention
- Consent: Where you have given explicit consent (e.g., marketing communications)
- Legal obligation: Compliance with applicable laws and regulations
5. Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service providers: Third-party vendors who assist with payment processing, analytics, email delivery, and hosting
- Legal purposes: When required by law, regulation, legal process, or governmental request
- Business transfers: In connection with a merger, acquisition, or sale of assets
- With your consent: When you direct us to share information with a third party
6. Cookies and Tracking Technologies
We use cookies and similar technologies to analyze trends, administer the Site, and gather demographic information. You can control cookies through your browser settings. Disabling cookies may limit certain functionality of the Site.
7. Data Retention
We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. When personal data is no longer needed, we securely delete or anonymize it.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Object to or restrict processing of your data
- Data portability (receive your data in a structured format)
- Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, contact us at contact@averyn.com.
9. California Privacy Rights (CCPA)
If you are a California resident, you have the right to request disclosure of the categories and specific pieces of personal information we have collected, request deletion of your personal information, and opt out of the sale of your personal information. We do not sell personal information. To make a request, contact us at contact@averyn.com.
10. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your jurisdiction. We take appropriate safeguards to ensure your data remains protected in accordance with this Privacy Policy.
12. Children's Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us and we will promptly delete it.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised “Last updated” date. Your continued use of the Site or Services after changes constitutes acceptance of the revised policy.
14. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at: